Showing posts with label EirCode. Show all posts
Showing posts with label EirCode. Show all posts

Tuesday, July 20, 2021

County council and Eircode lack of co-operation may lead to legal action. - Report

Monitoring Report 2020/21 of the Office of An Coimisinéir Teanga has been published.
Main Points: 

• No local authority examined was fully compliant with their commitments regarding websites and interactive services.
• A mixed level of compliance amongst Education & Training Boards was identified regarding statutory obligations under the Official Languages Act.
• An Coimisinéir Teanga has welcomed actions put in place by the Office of Public Works at heritage sites that received an unsatisfactory rating for their signage in last year’s Monitoring Report.
• A report is to be placed before the Houses of the Oireachtas due to a lack of implementation of recommendations from an investigation into Eircode.
 

The responsibilities on An Coimisinéir Teanga by the Houses of the Oireachtas include the monitoring of the implementation of the Official Languages Act. This aspect of his duties is central to the work the Office carries out as it gives the office holder the opportunity to monitor, off his own bat, the range of duties placed upon public bodies under the Official Languages Act. 

An Coimisinéir Teanga, Rónán Ó Domhnaill,  said that the Monitoring Report for 2020/2021 highlighted that some local authorities did not engage with his Office during the monitoring process and that he would be reminding them of their statutory obligation to cooperate with him when undertaking his functions.

“Under the Official Languages Act proceedings for an offence can be brought by An Coimisinéir Teanga in the event that the Commissioner is hindered or obstructed in the performance of his or her functions. That particular provision in the Act has never been used since the Office was established but in light of the lack of cooperation from some local authorities, I may have no option except to avail of this significant action soon.”

An Coimisinéir Teanga also expressed disappointment that monitoring work conducted by his Office found that recommendations relating to the use of Gaeltacht place names for the Eircode system were not satisfactorily implemented and that he would be laying a report on this matter before the Houses of the Oireachtas. said he hopes that when a new Language Bill is enacted that he will have the opportunity to monitor other enactments that relate to language matters instead of solely the Official Languages Act.

“With the enactment of a new Bill I should be able to engage in a more allencompassing monitoring process than is allowed at present under the Official Languages Act. This would enable me to monitor the implementation of language legislation that relates to education, broadcasting, planning and transport amongst many other areas”,

• The Monitoring Report can be found here on the Coimisinéir's website.



Sunday, November 1, 2015

Thatcher out-Thatchered!

Faithful to the aspirations and legacy of Michael Collins?

If you are a reader of the English language newspapers you may be forgiven in not knowing that around 10,000 people were assembled during the past few days at the mammoth City West Hotel in the annual celebration of Gaeldom known as The Oireachtas. People travel from the length and breadth of Ireland and indeed from further afield, meeting old friends, enjoying that music, singing, dancing and poems, drama, literature and art that is irrefutably Irish.

Protecting the Taoiseach from the "Gaeilgeoirís"?
The Taoiseach, Mr Enda Kenny TD,  attended, accompanied by a large phalanx of Garda - not all of whom could speak the language of the attendees - to launch that section of the 1916-2016 commemoration which is in the oldest extant written vernacular in Europe, our National Language. This may be found on a website with the strangely incongruous web address of www.ireland.ie.

He agreed to be interviewed on the popular daily Raidío na Gaeltachta programme, Cormac ag a cúig. This is an interesting programme broadcast from Dublin hosted by Cormac Ó hEadhra - if you listen to Drivetime on RTE Radio he sometimes stands in for the usual presenter there.

Now Cormac is nothing if not a thorough and persistent presenter and interviewer. The Taoiseach is not known for giving interviews like this on news programmes and so the listeners were looking forward to hearing his views on the problems and difficulties that are the daily problems of those who wish to live through Irish in their own country.

Costed plan - unseen?
The short interview first discussed on the pre-budget documentation, proposed by over 70 Irish-language and Gaeltacht groups, including community and all-island organisations and their funding authorities. "Investment in the Irish language and in the Gaeltacht from 2016 onwards" (pdf-bilingual) published in early October sought to make the case for additional funding into those sectors. The launch was attended by senior political figures. It was a costed investment plan to create 1,160+ jobs and to provide Irish-Language opportunities for the public.

No No. 1
Cormac sumarised this fourteen page document which provided detailed costings which came to a figure just short of €18million. This amount is in fact €5 million less funding than was provided in 2008. Would the Taoiseach be acting on this and work towards providing this amount? Surprisingly the Taoiseach did not seem to realise that there was a detailed costing in this report as he said that he could not promise anything until he knew the financial implications. Cormac said in translation, "We'll take that as a no!" and the Taoiseach did not demur.

In passing we would point to the money already spent on Water meters (€??m) which are not being used or on the Eircode system (€58m) which is also unusable - did his Government know the financial implications before embarking on these adventures?

No No. 2
The second item discussed was the appointment of a senior minister, at the cabinet table, with responsibility for Irish & the Gaeltacht rather than the current situation where a Minister of State has that as part of his responsibilties (The current occupant of this position also holds responsibilities in the Department of Communications). This is one of the points also in the famous 20 Strategy for the Irish Language which achieved all party approval in late 2010 and has been more or less ignored as the Comisinéir Teanga, Seán Ó Cuirreán wryly remarked as he made his last statement in Leinster House, "...is the Strategy being implemented? I don’t know. And with all due respect to you as a subcommittee, I believe that you don’t know either as there is no independent audit or review being conducted on the implementation of the Strategy...what gets measured gets done!" (23 Jan 2014) But I digress! The Taoiseach again refused to commit to this request. "We'll take that as a no!" said Cormac again without any qualification from his guest.

No No. 3
The third commitment was that a separate Oireachtas Committee for Irish and Gaeltacht affairs be instituted instead of the current situation where there are sub-committees and committees share various aspects such as the Public Service Oversight and Petitions, Subcommittee on the 20 Year Strategy or the Joint Committee on Environment, Culture and the Gaeltacht and others. Again the Taoiseach refused to commit to anything and inferred that the present set-up was adequate. Another no.

The Ironman?
It was pointed out that the two major opostion parties had already committed to these three points. The Taoiseach said that though he was favourable towards the Language he would not be involved in a competition of promises. And the interview was over.

A tweet received by the programme later in the programme accused the Taoiseach of being more Thatcher than Thatcher herself - No! No! No!

The Minister of State, Joe McHugh was interviewed afterwards and had little to offer other than more discussions - before the end of the year!

Is it worth it to point out that it was a Fine Gael/Labour government that removed the necessity of having Irish to be in the Civil Service (1964) which is the cause of so many problems to day. The current Fine Gael/Labour government has ram-rodded a Gaeltacht Act through the Oireachtas - the first time since the institution of the state that an Act on the language or the Gaeltacht has been passed with out the agreement of all parties.  This act removed the democratic component of the Gaeltacht Authority. They have also watered down some of the legislation on the co-publishing of Acts in both official languages (Minister Shatter). In fact it looks like when the State system errs because of not following the law the Government - in the best "Yes Minister" tradition - changes the law, (e.g. application of points for civil service appointments or the recent issuing of driving summons monolingually).

This is the party that says it looks up to the Big Fellow, Michael Collins. Is it not ironic, indeed tragically so, that their current leader out of his own mouth eschews the written words of the man his party idealises?

"They destroyed our language, all but destroyed it, and in giving us their own they cursed us so that we have become its slaves. Its words seem with us almost an end in themselves, and not as they should be, the medium for expressing our thoughts.

"We have now won the first victory. We have secured the departure of the enemy who imposed upon us that by which we were debased, and by means of which he kept us in subjection. We only succeeded after we had begun to get back our Irish ways, after we had made a serious effort to speak our own language, after we had striven again to govern ourselves. We can only keep out the enemy, and all other enemies, by completing that task....

"...the biggest task will be the restoration of the language. How can we express our most subtle thoughts and finest feelings in a foreign tongue? Irish will scarcely be our language in this generation, not even perhaps in the next. But until we have it again on our tongues and in our minds we are not free, and we will produce no immortal literature...." (The Path to Freedom 1922)


The policies of this Government, and the State Apparatus led to the extraordinary resignation of the person appointed by the President with unique responsibilities including"to monitor compliance by public bodies with the provisions of the Official Languages Act and to take all necessary measures to ensure compliance by public bodies with their duties under the Act." In his own words after ten years in office he was left with two choices. "to stand aside from my appointment as Coimisinéir Teanga on principle to draw attention to these matters or to continue in my role and, consequently, to participate in a pretence.  I am absolutely certain that I made the correct decision. " (23 Jan 2014)

Is it not a tragedy that the Government, and the Civil Service they are elected to use have done nothing and have promised nothing to engage in any serious way in this "the biggest task" outlined by Michael Collins.
Fine Gael has a strong affinity with Michael Collins and his legacy?

Friday, October 23, 2015

What happened in 2014? Coimisinéir Teanga before Oireachtas Public Service Oversight Committee. @ceartateanga

Translation of speaking notes of the Coimisinéir Teanga, Rónán Ó Domhnaill at the Houses of the Oireachtas Joint Committee on Public Service Oversight and Petitions, 21 October 2015.

This is a translation. The original notes may be found on Gaeltacht21: Buaicphointí Oifige an Choimisinéara Teanga le linn 2014! This is the second time this year he has appeared before this committee and notes on his talk may be found also on that site: An Coimisinéir & Comhchoiste eile! (15 Jan 2015 in Irish). The report for 2014 (and for all the reports since the foundation of this office) may be found here on the Coimisinéir's website. The repost has an integrated English translation.

Chairman,
I’d like to thank the Joint Committee for the invitation to discuss the Annual Report of the Office for the year 2014 along with the Special Report which was placed before the Houses of the Oireachtas earlier this year and relates to the Department of Education and Skills.
Appointment of Coimisinéir Teanga
by Uachtarán na hÉireann March 2014

The Annual Report was placed before the Minister for Gaeltacht Affairs in March of this year and the report was officially launched on May 14. The Oireachtas has placed three main obligations upon me as Language Commissioner; to operate as an ombudsman’s service; to operate as a compliance agency in regard to state services through Irish; and to provide advice in regard to language rights and obligations. As has been said often before my Office is a small office, one of the smallest in the state, with six civil servants who are tasked with a heavy and varied work-load work each year.

Year’s Work
My Office dealt with 709 complaints and requests for advice from the public in relation to language rights last year. This was a small increase on the year before. One third of the complaints my Office received related to services covered in language schemes, a quarter involved the use of official languages on signage and stationary and a tenth each related to difficulties people had using the Irish version of the name and address and receiving an answer in English to correspondence in Irish. Along with complaints about road signs, which fell last year, there is a definite trend that these are the areas that Irish speakers have most difficulty with when interacting with the State.

Most of the complaints are dealt with through an informal complaints resolution process which the office operates. That said, in certain cases we are left with no choice but to proceed to a formal investigation when the informal process doesn’t yield a satisfactory outcome. During last year I initiated 7 official investigations on various matters. I also issued three investigative reports relating to the Railway Procurement Agency, Dublin Bus and the Health Services Executive.

"...the Official Languages Act only applies to those public bodies named in the First Schedule of the Act. The Minister for Arts, Heritage and the Gaeltacht has the authority to update the schedule and it is nine years since that last happened, in July 2006. Since then there has been a multitude of changes to organisations, functions and State services since the reform of the public service was initiated. This is a continuous problem that can be easily resolved and should have been done a long time ago."
One matter that I should draw the Joint Committee’s attention to is the amount of complaints that the Office couldn’t investigate as the public bodies concerned didn’t come under the Act. In total there were 115 complaints of that order last year. 35% of those related to the Road Safety Authority and 15% to Irish Water. In these cases my Office depends on the good-will of the public bodies concerned to resolve the complaint or we may have to advise the public that we have no space in which to operate. This happens because the Official Languages Act only applies to those public bodies named in the First Schedule of the Act. The Minister for Arts, Heritage and the Gaeltacht has the authority to update the schedule and it is nine years since that last happened, in July 2006. Since then there has been a multitude of changes to organisations, functions and State services since the reform of the public service was initiated. This is a continuous problem that can be easily resolved and should have been done a long time ago.

The Annual Report outlines the monitoring program my Office implemented over the past year. It can be seen that we continued to examine the implementation of language schemes and recommendations made in investigation reports. Usually my Office also monitors a particular aspect of the direct provisions that are placed upon public bodies. Last year my Office examined the way in which local authorities undertook the fulfilment of their obligations in relation to recorded oral announcements on telephone systems, an obligation that is in place since July 2013 and hadn’t been examined to date. The main finding of the audit was that only 2 local authorities, out of the 32 who came under the scope of the audit, were in full compliance with their language obligations in this regard.

Language Schemes
"A quarter of the life-span of the (20 year) Strategy has passed now and there is no excuse for not identifying posts in a systematic and comprehensive way, as was promised."
There has been a lot of debate about the system of language schemes over the past years. There is little left to say that hasn’t been said already I feel. I’m highly doubtful as regards this system as a comprehensive means for the delivery of state services for the Irish speaking public. There are elements of some schemes that are worthwhile but I believe that the system is a flawed one and that the Welsh example should be followed by evolving to a standards system.

I acknowledge that more language schemes are being agreed than were agreed for some years. The Minister confirmed 21 schemes last year. But I question the worth of limited and conditional commitments in some schemes. There should be no place for this type of curtailment in statutory language schemes.

It also worries me that posts where Irish is required are still not being recognised in the language schemes that are being agreed. It was first stated in the Twenty Year Strategy for the Irish Language that these posts would be identified in language schemes. A quarter of the life-span of the Strategy has passed now and there is no excuse for not identifying posts in a systematic and comprehensive way, as was promised.

Court Case
"I also welcome the learned judge’s response to the Revenue Commissioners’ contention that public bodies could identify ways to work around the legislation when he said 'I am not of the view that responsible public bodies would behave in such a manner'."
Judge Colm Mac Eochaidh gave his judgement last year regarding an appeal by the Office of the Revenue Commissioners against a finding in an investigation by this Office. This was the first and only appeal against the findings made by An Coimisinéir Teanga in the over 100 investigations that my Office has initiated throughout the years. The Court decision against the appeal confirmed that my Office had the correct interpretation on that particular piece of the legislation. Such a legal precedent is of great assistance in clarifying legislation and I welcome it. I also welcome the learned judge’s response to the Revenue Commissioners’ contention that public bodies could identify ways to work around the legislation when he said “I am not of the view that responsible public bodies would behave in such a manner”.

Official Languages Act (revised)
The General Scheme of the Official Languages Bill (amendment) was published in April of last year. I made a presentation on this matter to the Joint Committee on Environment, Culture and the Gaeltacht in May 2014. I said then that there was little in the proposed Bill to satisfy the requirements of the Irish speaking public. I also said that there seemed to be little attention paid in the published heads of bill to the proposals my Office made or indeed to the views submitted by the public. A requirement that state employees providing services in the Gaeltacht be fluent in Irish wasn’t included for example, or indeed that an alternative system to language schemes be put in place. I agree with the view expressed by the cross-party Joint Committee, which made 34 recommendations relating to 13 heads of bill, that the new Bill had to ensure that Irish be promoted rather than its impact be limited in certain areas.

"The Office has received a substantial amount of complaints regarding Eircode and what upset people most was that their new post code was sent to them under a name and address which was in English when it isn’t common for them to ever use that. I am investigating the matter at present but I should say that I am restricted in what I can do in the absence of provision in the language legislation of the country to protect this right."
As I’ve said before, apart from technical changes there are only two sections in the published heads of bill where I see a worthwhile objective, these are that public bodies be brought in under the Act automatically and that legislative protection be given to the use of the Irish version of one’s name and address. It was made clear to us recently how important it is that there be legislative protection regarding the use of one’s name and address after people received their new post codes at their addresses which were in English and in a name they didn’t recognise. The Office has received a substantial amount of complaints regarding Eircode and what upset people most was that their new post code was sent to them under a name and address which was in English when it isn’t common for them to ever use that. I am investigating the matter at present but I should say that I am restricted in what I can do in the absence of provision in the language legislation of the country to protect this right.

Over four years have passed since the review of the Official Languages Act was announced in November 2011. I have no doubt about what’s required. The strengths and weaknesses with the present Act have been stated and restated. As Coimisinéir Teanga I want an Act which can be a strong support for the provision of State services through Irish that can help those that have the not unreasonable desire to conduct their business with the official institutions of the country through Irish. Measures, supports and resources are of course needed, not least being enough staff with Irish to ensure that. But we would be pulling the wool over our eyes were we to think that these measures alone are enough without a strengthened Act to back them up.

Special Report
Whilst launching my Annual Report in May this year I also submitted a special report to the Houses of the Oireachtas under section 26(5) of the Act. I have the authority to do this when I come to the conclusion that a public body hasn’t satisfactorily implemented recommendations made in an Investigation Report.

"...arrangements must be put in place that ensure beyond any question or doubt that teachers in Gaeltacht schools and indeed in all-Irish schools have fluent Irish."
This particular report relates to the Department of Education and Skills and its failure, in my opinion, to put satisfactory arrangements in place to ensure that only teachers with fluent Irish be appointed to Gaeltacht schools. Having conducted an investigation following a complaint from Scoil na Rinne on the matter it was clear that preference was being given to panel rights that contradicted or ignored language obligations on the Department under the Education Act 1998.

I would like to put on the record that I welcome the process which the Department of Education and Skills launched for Policy Proposals for Education Provision in Gaeltacht Areas earlier this year. There is reference in that document to the matter that resulted in the original complaint, that is the redeployment of teachers and it states that the effectiveness of the arrangements in place will be reviewed continuously. I believe that more than that is required and that arrangements must be put in place that ensure beyond any question or doubt that teachers in Gaeltacht schools and indeed in all-Irish schools have fluent Irish. Having considered the implementation of the recommendations I came to the opinion that the Department hadn’t done enough to ensure that that would be the case. On that basis I forwarded the report to the Houses of the Oireachtas.

I hope this statement gives an overview to the Joint Committee on the highlights of the Office over the past year and I welcome any questions.

Saturday, July 18, 2015

A cavalier code! A €27m burden! #Eircode

“Speak Irish among yourselves, but don’t speak it to us!”.  (State policy to the Gaeltacht Regions as described by Seán Ó Cuirreáin 23 January 2014)

The so-called roll out of the "postal-code" called EirCode has been mired with controversy since it's launch last week.

Perhaps it most spectacular failure is in the insulting way in which it is treating the National Language and indeed the names of those who use the correct form of their surnames and in its cavalier attitude to the names of places in the Gaeltacht and outside it. It's own name EirCode which they obviously think refers cleverly to "Éire" (Ireland) in fact would appear to be more correctly based on "eire" (burden/load). In fact there are those who maintain that it is a €27million burden on the hard pressed Irish taxpayer.

The blame game!
The Department responsible for employing those who invented this system, the selection process of which broke EU laws for such tendering, referred complaints to the EirCode organisation who referred it back to An Post. An Post came up with the breathtaking answer that it was due to a "technical problem."

The Irish on-line news resource Tuairisc.ie and some other well known personalities have made public some of these. Indeed the writer himself has received notification addressed to "Owen Ó'Riain" which is a strange mixture of a Christian name I have never ever used and an even stranger Irish/English of spelling my surname with a "fada" AND an apostrophy. If they had wished to translate my fisrt name correctly then they ought to have used "John" as I was called after my grandfather whose name that was.

The writer of iGaeilge received his notificatio addressed to an anglacised variant of his surname without the inclusion of his first name at all. Perhaps "Concubhar" was beyond even the most inveterate anglophile.

In another delicious irony the envelope announcing the post code bears a return address without any postcode!
I wonder what technical problem would be able to change a persons name from "Eoin" to "Owen" in my case. And how could a technical issue work out that "Ó Ciardha" was "Carey" and not "Keery". Or that the lovely name of "Amhlaoibh" itself a Gaelicisation of the Scandanavian "Olav" but usually anglicised to "Humphrey", is changed to Auliffe.

Early warnings!
Conradh na Gaeilge had warned all through this process of possible problems especially with place names and indeed there are up to 50,000 address errors on the system which appears never to have gone to the Placenames resource on line, Logainm.ie to make sure that names were correct. The the names of places hereabouts (the Conamara Gaeltacht) have become an English/Irish pastiche being neither one thing or the other.

The fact that An Post, who have been blamed by EirCode for this debacle, are unable to use the code themselves speaks volumes.

The fact that our Government have been happy to waste €27million of our money on this is an entirely other matter.

Because of the deficiencies in the legislation setting his office up, the Coiminéir Teanga, has no function in this matter. Nevertheless, as in other cases, he will I am sure register any complaints he receives and relay the dissatisfaction of complainants to the Legislature.